A few testimonials from some of our customers …
We often have people thank us for our service, most often face to face but sometimes by email or social networking. We are proud of our service and are always happy to hear we made someone’s day with our policies or attitudes. Here are some recent examples…
First I want to express my gratitude and how happy I am that I purchased the Twin Vee from you. It was a great experience and you can count me as one of your most satisfied customers and use me as a reference if you feel the need.
Second, I would like to brag about Spencer and what a great job he did rigging the boat and insuring all of the systems were properly functioning. The placement choices he made and the wire rigging were very professionally completed. I also want to say that he was well spoken and professional on my training run and provided a ton of good information. He is an asset to your company.
The Float-On cradle fit perfectly and the boat is now safely tucked away at Scipio. I was able to take the boat up the river system to some of my favorite spots and was pleased to discover that the draft was small enough to allow me to get to some of my favorite shallower holes.
Ben A*** via email
Marc, and Ron:
My praise for Melissa Creamer. I didn’t raise any questions about my billing on the 16′ SeaArk I bought from you, but she went through the invoices, and without the boat even present determined that I had been charged for items I did not receive, to the tune of $1,056.03. She sent me a check.
Aside from the rampart honesty involved, given that I never would have noticed, she did this without even having the boat on hand to compare with the job tickets. Bravo to both of you and especially to her.
I brought my boat and dropped it off
Since a use to have my own business at one time I remembered I loved unsolicited feedback from customers.
Spencer is a great asset for you.
Patient, kind and knowledgeable. Not pushy either with his suggestion style of selling. Very capable young man
Jason A******* via Text Message
We rented a C-Dory 25 from Marc & company. Had a blast. Good folks.
Tom H***** via Facebook
Recently bought a Used Ranger Tug from Marc
I really dislike buying from dealers, except for Marc.
He made buying the boat fun, Ron helped with all his knowledge and
Melissa got the paperwork done while keeping me in the loop.
Dan also gave me more parts info than I will ever use and who
to go to if they can’t help.
I will recommend Wefing and the crew any chance I get
Bruce P **** via Facebook
Great guy to work with drove up on a Saturday night to pick up a boat Marc came out and made the delivery.we could use more service like that. thanks Marc Grove
James I***** via Facebook
Mark is a great listener and knows how to make it happen!
Mary Jo A**** via Facebook
Good morning Marc. I hope that you’re doing well. I wanted to send you a quick e-mail to express my appreciation to your service department.
[expand title=”Read More” swaptitle=”Close”]
I picked up my boat from Wefings on the evening of Wednesday (5/16) after you guys had completed some work on the SMIS gauges. We had scheduled an annual fishing trip that we do with several of the guys that I work with for the weekend. Our plan was to drive my boat on Thursday through the ICW to St. Joe, then head out across the Gulf to Destin for a long weekend there. About 18 miles out of St. Joe, the starboard engine shut down with a Low Oil Pressure alarm. I pulled the cowling and noticed that oil was splattered all throughout the cowling and on the block. After we limped back in to St. Joe on the port engine, we were able to catch a ride with some friends back to Apalach to pick up my boat and trailer. After getting my boat loaded back onto the trailer, we hauled it back to Wefings. Due to the amount of oil splattered throughout the motor, I assumed that the boat was down for the weekend, so I drove out to the island to borrow my Dad’s boat.
When I arrived at my parent’s house to pick up my Dad’s boat, the motor (a 90 HP Yamaha) wouldn’t turn over. I had hoped that it was simply a dead battery, so we took it to the auto parts store to have the battery tested. The battery tested fine, so we had a bigger issue. By this time, it was right at 5:00, so I hauled my Dad’s boat as quickly as I could to see if I could catch anyone at Wefings before they left for the evening. Fortunately, I was able to catch Spencer and Ron. I explained my situation to both of them and they were both very eager to try to help (even though you guys were officially ‘closed’ for the day). Spencer and Ron both sat with me on the side of Hwy 98 with a bag of tools to try to isolate the problem. Spencer was able to quickly identify the problem as a bad relay on the starter. Luckily you guys had the part in stock and Spencer was able to install it in about 5 minutes.
Both Spencer and Ron could have said that they were already closed for the evening and then we would have been stuck there on the side of Hwy. 98, ready to start our weekend fishing trip with no boat. They both went above and beyond to help out and they truly helped to salvage our weekend fishing trip. It was very much appreciated.
Thanks again for the great service!
Nick E**** via email.
Sometimes you know right away that a person and dealership is the right one. You truly are terrific.
Bill G***** via email.
Please feel free to use Linda and I as references. Working with Marc and his team was excellent.
Peter & Linda V********* via mail-in card.
Good Morning Marc and Melissa,
I just wanted to thank both of you for being so helpful in the purchase of our 18 Backwater. Pick-up on Monday went smoothly and I cant say enough about the guys working on the boat, as they were very helpful with my questions. Also, the installation of the electronics and trolling motor was very clean and professional. Is it possible to be kept in the loop on when the bow cushion will be sent as well?
Thank you again for everything and I hope you and everyone at Wefings a happy holiday season!!
Brian M***** via email.
Marc and Christian were great in helping me trial and evaluate my boat purchase. Melissa made the paperwork process a snap. Great laid back atmosphere.
J AC – via Google
Suzuki sent us another nice letter and another service award again this year. Thanks to Suzuki and thanks to all our satisfied and happy Suzuki customers. Our shop team continues to provide great service. We are proud of them and owe a big hearty Thank You to every guy in our shop.